August 16, 2024 / admin
Arris Router Lights: Meaning and Troubleshooting
Arris routers, sometimes, referred to as Arris modems contain LED lights that show various colors on different occasions. Sometimes, you will see them flashing green, sometimes red, and sometimes Arris orange light. What is Arris router lights meaning? Walk through the details that we are going to share now.
What Do Arris Router Lights Mean | Arris Modem Lights
Arris router or modem has various LED lights. To make it easy for you to grasp the knowledge, we are taking reference of an Arris NVG448 gateway that is a modem as well as a router. It has a Power light, an Internet light, Broadband 1 and 2 lights, a WiFi light, and Ethernet port lights. Refer to these tables to learn about Arris lights meaning.
Power Light Meaning
Color |
Meaning |
Troubleshooting Action Needed |
Off |
The Arris router is off. |
Ensure that the router/modem is connected to a power outlet and the Power button is set to the ON position. |
Solid red |
Booting error. |
Restart your Arris router or gateway by unplugging its power cord and reconnecting after 30 seconds. |
Solid green |
The router is connected to power. |
No troubleshooting action needed. |
Flashing green |
Arris router is booting up. |
No action needed. |
Internet Light
Color |
Meaning |
Troubleshooting Action Needed |
Off |
No broadband connection is there. |
Ensure that the Ethernet cable is properly connected to the Data port of the ONT and the red Broadband port on the router. Change the cable if it is damaged. |
Solid red |
The router hasn’t received IP address. |
The ONT should have enough power and the Ethernet connection should be secure. |
Solid blue |
The internet connection is active and stable. |
No troubleshooting is required. |
Note: When all Arris router lights flash orange one at a time from top to bottom, it means that the firmware is being updated. You should wait until the router/modem reboots and Arris modem lights become stable.
Broadband Lights 1 and 2
Color |
Meaning |
Troubleshooting Action Needed |
Solid red |
No broadband connection is detected. |
Restart your gateway and if you are using a power bar, ensure that it is on. |
Flashing green |
The connection is loading |
No action needed. |
Solid green |
The internet connection is active and the router/modem is connected to the ISP service. |
No troubleshooting required. |
Color |
Meaning |
Troubleshooting Action Needed |
Off |
No WiFi band is working or you haven’t connected any device to WiFi network of the router/modem |
Ensure that the WiFi function on your router is enabled. Also, be sure that you are trying to connect your WiFi client to the correct SSID of the Arris. |
Solid red |
WiFi network is failed. |
Restart the modem and talk to your ISP. |
Flashing yellow |
It means that the WiFi network is active and devices are connected to router’s WiFi. |
No troubleshooting required. |
Solid green |
WiFi function is working. |
Nothing needs to be done. |
Ethernet Ports Lights
Color |
Meaning |
Troubleshooting Action Needed |
Off |
No activity detected or no Ethernet cable is connected to the router/modem. |
Ensure that you have created a secure LAN connection. The Ethernet cable must be non-damaged. |
Flashing green |
The traffic is passing through the network. |
No action is required. |
Solid green |
The Ethernet port is active. |
No troubleshooting action is needed. |
Solid orange |
No connection. |
Be sure that the Ethernet cable is connected to the gateway and your Ethernet enabled device. If you are using a switch, ensure that the switch has power. |
The Final Words
The guide explaining Arris router lights meaning has now come to an end. It is hoped that with the correct knowledge of Arris lights meaning and with the right troubleshooting technique in hand, you will be able to fix related issues ensuring that you have access to a stable network all the time.