Arris Router Not Working? Let’s Fix It

Arris routers usually combine both a router and a modem, making sure you stay connected to high-speed internet. It’s important that your router works well at all times. If your Arris router not working properly, don’t worry—this post will guide you through some troubleshooting steps to fix Arris router not working problem. But first, let’s look at what might be causing the problem.

Why is my Arris Router Not Working?

Out of numerous capable reasons, an Arris router not working properly due to an Outdated Firmware, Firmware is the software that controls your router’s functionality. If it’s outdated, it could lead to performance issues or cause the router to stop working altogether.. Thus, before stepping ahead to perform any troubleshooting technique, you must perform a firmware update. This can be done by accessing the Arris router login page on a computer connected to its WiFi. If you still fail, refer to the below given points to learn why is your Arris router not working.

• The power supply is improper
• Certain technical glitches are impacting the router’s connectivity potential
• The ONT cable is damaged (if ONT is there)
• The placement of the router is inaccurate
• You have not installed the router properly

Fixed: Arris Router Not Working

The reasons causing the problem Arris router not connecting or Arris router not working were listed in the previous section. Now, walk through this section to learn how to bring back router its normal working status.

• Ensure Stable Power Supply: Check the socket to which you have connected the router. Is it functioning well? If it is not, you should connect the router to another outlet that is working properly. You must also check the power cable to ensure that it does not have cuts on its periphery. Replacement is the alternative in case the cable is found damaged.
• Restart the Router: Unplug the power cable of the Arris router and put it in the rest mode for a while. After that, reconnect the power cable and switch on the router. Now, see if the router is working or not. If not, walk through the next tip.
• Check the ONT Cable: This point automatically comes into light if you have connected the router to an Optical Network Terminal. Have a look at the cable that connects your ONT and router. If it has cuts, replace it with a new cable as soon as possible.
• Change the Router’s Location: Have a look at the location of the Arris router? Is it surrounded by the devices that emit electromagnetic frequencies? Are you seeing any object that contain a lot of water? If both questions have been answered in yes, you must change the location of the router right away. Just make sure that the router does not lie near any of these objects. Apart from this, you are recommended to keep the router away from reflexive surfaces.
• Reset the Router: The last and final resort you must follow to bring the router to its working state is to perform its factory default reset. For this, it is required that you look for the Reset button and press it very carefully with the help of a sharp object. Keep the button pressed for a few moments to let the router reset. Once you release the button, your router will reset.

Conclusion

This was all about how to fix the Arris router not working issue. From fixing power supply to performing a factory default reset, any of these hacks can help you address the issue. All you have to do is be patient and follow the methodical approach. Now, it is expected that you are having no issues with your Arris device.