Is Your Arris Modem Not Turning On? Let’s Fix It!
Arris modem is an ONT that connects to the network cable from the ISP and then modulate-demodulate wired internet signals to the wireless ones. But, have you ever thought that this experience can be interrupted when the modem just doesn’t power up. Well, the problem can be gotten rid of by following some troubleshooting techniques.
Walk through the post to learn why is Arris modem not turning on and what you should do to fix it. Ensure that you not skip any point given here.
Troubleshooting: Arris Modem Not Turning On
Before reaching any conclusion, it is advised that you wait for a few moments. If the modem still does not turn on, refer to these tips:
Check the Power Cable
If the Arris modem is not getting powered up, then the culprit behind this problem might be the power cable. Examine the cable and verify whether it is in perfect (non-damaged) condition or not. If it is not, then you ought to get it replaced with a new one. But, be very certain that you are using a genuine power cable.
Verify Stable Power Supply
The modem will only get powered up when the power supply is proper. Thus, you should now check for another factor involved in the power supply job i.e. the outlet. Examine it thoroughly for damages. If it is found short-circuited or damaged, you are suggested to connect the modem router to another outlet. This time, be sure that the chosen power outlet is not damaged.
Restart the Arris Modem
The next thing in line that we recommend doing is to power cycle the modem. Power cycling will fix all technical glitches that might be hindering your modem from getting powered up. To power cycle your modem, you are required to detach its power cord from the hardware unit as well as the wall outlet.
After powering down the modem, keep it in the idle state for a few moments. Lastly, reconnect the power cord and switch on the modem after connecting it to the power cable. Switch on the modem and notice the Arris modem lights. If they lit, it means the power connection is back. Else, go through the next technique.
Use a UPS
This hack is not necessary but plays a pivotal role when the area in which you reside regularly suffer power outages. You are supposed to use a UPS so that power outages as well as surges can be compensated. Once done, the problem will be resolved. And yes, do not use surge protector in this case.
Reset the Modem Router
It is now time to pull out the last card of resetting the Arris modem. There are chances that even after following the given techniques the Arris modem not turning on issue persists. Resetting will be the only hack that can help you do away with the problem. A simple press of the Reset button with the help of a pin or a paperclip can assist you with a factory reset. But, do not forget to carry out the setup process once again followed by that.
Sum Up
This post covered all the possible reasons along with troubleshooting techniques to be followed when the Arris modem is not turning on. Hopefully, the implementation of the tips given in this post will be fruitful for you.